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Contact Details
 
 

Business Partner - Contact Details 

 
Sage South Africa: 0861 126 837
This number will provide you with options to redirect to sales, renewals, learning services, registrations & support.
 
The details provided below are for the exclusive use of Sage Business Partners & Accountants. The details should not be shared with your customers, or any other party other than colleagues within your business.
 
Your customers/end users should make use of the general contact details. Click here to visit our contact page on the website.

Product Registrations

Accounting

 
To register Xpress/Partner Accounting / Sage 100/200 Evolution, please make use of the in product online registrations Should you encounter a problem with the online registration, please email [email protected]

Pastel Payroll

[email protected]
 

International Registrations

To register Xpress/Partner Accounting / Sage 100/200 Evolution please email : [email protected]
 

Product Support

If the number you are using to call in exists as the primary contact number of your account, our telephone system will recognise the number and once you have selected the option, will route you to the priority queue. To identify you as a partner and route you to priority queue when calling from other numbers, you will be requested to insert your customer number.
When using your customers landline number, please be aware that the system will automatically pick this up and route you to end user support.
 

Sage Pastel Xpress/Partner Accounting

[email protected]
 

Sage 100/200 Evolution

For articles and more resources, click on this link:
https://view.genial.ly/5d67ab2a6e51fb0fe247fc54

Sage Pastel Payroll

[email protected]
 

Sage Business Cloud Accounting

[email protected]
or Call 086 123 SAGE (7243)
 

Sage Business Cloud Payroll

[email protected]
or Call 086 123 SAGE (7243)
 

Sales & Orders

Sage Pastel Xpress/Partner Accounting

[email protected]
or Call +27 86 123 SAGE (7243)
 

Sage Business Cloud Accounting & Payroll

[email protected]
or Call +27 86 123 SAGE (7243)
 

Sage 200 Evolution

Please contact your assigned account manager. If you are currently not registered as a business partner for these products, please email [email protected]
 

Stationery

[email protected]
or Call +27 86 123 SAGE (7243)
Orders should be placed online http://shop.pastel.co.za
 

Rebate Queries

[email protected]

Customers for Life (C4L) / Renewal Queries

These contact details should be used per product range, regardless of enquiring about your partner software suite renewal or on behalf of your customers:
 

Sage Pastel Xpress/Partner Accounting

[email protected]
or Call: +27 86 123 SAGE (7243)
 

Sage 100/200 Evolution

[email protected]
or Call: +27 86 123 SAGE (7243)
 

Sage Pastel Payroll

[email protected]
or Call: +27 12 420 7044
 

Sage Business Cloud Accounting and Payroll

[email protected]
or Call 086 123 SAGE (7243)
 

For Partners located outside of South Africa, please make use of the following contacts:

For Sage 50cloud Pastel and Sage 200 Evolution Registration-related queries: [email protected]
For Sage 200 Evolution Support: [email protected]
For Sage 200 Evolution Sales: [email protected]
For Rebate queries: [email protected]
For Sage 50cloud Pastel & Sage 200 Evolution Renewal queries: [email protected]
For Sales Orders: [email protected]
For Partner Marketing (Medium segment): [email protected]